Smart Tasq — Privacy Policy & Terms

1. Scope & Controller

This Privacy Policy explains how Smart Tasq (“Smart Tasq,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information when you visit our websites, communicate with us, or use our services.

Data Controller: Smart Tasq LLC, 4924 St Elmo Ave, Bethesda MD 20814. For questions, email info@smarttasq.com.

2. Information We Collect

Info from third parties

We may receive data from partners, service providers, or integrations (e.g., CRMs, VMS/ERP tools) consistent with your settings and applicable law.

3. How We Use Information

• Provide, operate, and improve our services and website.
• Personalize experiences and deliver relevant content.
• Process transactions and maintain billing records.
• Respond to inquiries and provide support.
• Monitor security, detect, prevent, and investigate fraud or abuse.
• Comply with legal obligations and enforce agreements.
• For analytics, research, and business operations.

4. Legal Bases (EEA/UK/Similar)

Where required, we rely on: (i) contract necessity; (ii) legitimate interests (e.g., service security, improvements); (iii) consent (marketing/optional cookies); (iv) legal obligation.

5. Sharing & International Transfers

• Vendors/Processors: Cloud hosting, analytics, support, and payment processors under contractual safeguards.
• Business transfers: In connection with mergers, acquisitions, or similar events.
• Legal: To comply with law, enforce terms, or protect rights/safety.

Data may be transferred internationally subject to appropriate safeguards (e.g., SCCs) where applicable.

6. Data Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.

7. Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements, then securely delete or anonymize it.

8. Your Rights

• Access, correction, deletion: Request a copy, update, or deletion of your data.
• Restriction/objection/portability: Depending on your location and law.
• Marketing choices: Opt out via unsubscribe links or by contacting us.
• CCPA/CPRA (California): Right to know, delete, correct, and opt out of “selling/sharing” as defined by law. We do not knowingly “sell” personal information in the conventional sense.

To exercise rights, contact [privacy@smarttasq.com]. We may need to verify your identity.

9. Cookies & Tracking

We use necessary cookies to run the site and optional analytics/functional cookies to improve performance. You can manage preferences via your browser or our cookie banner where available.

10. Children’s Privacy

Our services are not directed to children under 13 (or as defined by local law). We do not knowingly collect such data. If you believe a child provided data, contact us to remove it.

11. Changes to this Policy

We may update this Policy periodically. Material changes will be indicated by updating the “Last updated” date and, where required, additional notice.

12. Contact Us

Smart Tasq LLC
4924 St Elmo Ave, 1011
Bethesda, MD 20814 USA
Email: info@smarttasq.com

A. Acceptance of Terms

By accessing our site or using our services, you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the services.

B. Services & Accounts

• We provide consulting, outsourcing, automation, and related technology-enabled services (“Services”).
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• We may modify or discontinue features with reasonable notice where practicable.

C. Acceptable Use

• No unlawful, harmful, or infringing activities.
• No attempts to disrupt, probe, or gain unauthorized access to systems.
• No misuse of outputs or automations that violates third-party rights or policies.

D. Fees & Payments

• Fees are as quoted in order forms, SOWs, or invoices. Unless stated otherwise, amounts are exclusive of taxes.
• Late payments may incur interest or service suspension after notice.

E. Intellectual Property

• Our IP: We retain all rights to our software, methods, templates, and materials.
• Deliverables: Unless an SOW states otherwise, upon full payment you receive a non-exclusive, worldwide license to use deliverables for your internal business purposes.
• Feedback: You grant Smart Tasq a royalty-free license to use feedback to improve the Services.

F. Client Content & Data

You represent that you have all necessary rights to provide Client Content and that our use to deliver Services does not violate any laws or third-party rights. You are responsible for configuring and maintaining any third-party integrations you enable.

G. Third-Party Services

Integrations and third-party tools are subject to their own terms. We are not responsible for third-party services and do not control their availability or performance.

H. Disclaimers

Except as expressly stated in an SOW, the Services are provided “as is” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.